FAQ’s

 

What is your turn around time on photos?

Traditionally turn around is 1-2 weeks for portrait sessions and 4-6 weeks for weddings and events. I will typically have a sneak peek available 72 hours after a session!

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Do you offer a second shooter?

Yes, all of my wedding packages include a second shooter to allow us to capture your special day from every angle. For any other photography sessions and events, one can be added for an additional fee.

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Are you available outside of Jacksonville & St. Augustine?

Absolutely! I love to explore new places and am happy to travel to your special event. For locations more than 50 miles out of Jacksonville, Fl there is an additional travel fee (to cover gas and snacks lol)
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How do I receive my photos?

Your images are delivered via a digital, downloadable photo gallery. Galleries are live for 3 months and are a convenient way to share your photos with friends and family!
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What happens if there is bad weather on the day of my session?

I check the weather a lot! Prior to a session or event, I will stay updated on the current weather predictions. If it seems like storms might affect the safety of everyone or the quality of the portrait session, I will contact you for us to determine if rescheduling is the best option. For weddings, I come equipped with a variety of umbrellas, towels, and other odds and ends to make sure that no matter what the weather looks like, we make the most of it!
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How do I book you for my wedding?

I love to have the opportunity to meet potential couples in person, or via video conference if you are a bit farther away, for us to chat and make sure I am the best fit for your photography needs! If you find that you’d like to book me to capture your special day, a signed contract and a paid retainer are required to officially secure a specific date.
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What forms of payment do you accept?

I accept credit/debit card payments, checks payable to Christine Austin Creative, LLC, and cash.

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Can I get a reduced rate or an extra hour of coverage if I don't need/want the engagement session in my wedding package?

I love to have an opportunity to spend some time with my couples for us to get to know each other better, and I found the engagement session to be a fantastic way to do that! This allows me to work with you and gives you a chance to see how my process is. It also allows some of those camera jitters to go away, so on your wedding day you know what to expect. (Not to mention, you'll have some nice images to include on your save the dates!) For this reason, I’ve made the engagement sessions included in the wedding packages complimentary, so a reduced rate or additional coverage time isn't available if you would like to apt out of that session (but who doesn’t want free photos?!).